Frequently Asked Questions
Do you have questions about our company or our products? Scan the list below to find answers to the most commonly asked questions. If you are unable to find an answer to your question, click here to contact us via e-mail.
Yes! While our collection contains thousands of old maps, there are tens of thousands of old maps out there that we still need to restore and add to our collection. If there is a specific area in which you are interested, but can't find on our website currently, click here to complete our Map Request Form.
Once we receive your request we will then locate the perfect map for you, digitally restore it at no cost, and send you a link to it so you can see it and purchase it.
If you would like to return your print for any reason at all, within 30 days of the date of purchase you may do so for a full refund - no questions asked.
Simply send us an email to let us know you will be returning your item, then ship the print back to us. Once received will process a full, 100% refund.
All products are hand made in the USA. Our main office is in Sioux Falls, South Dakota, and our printing partners are located in Pittsburgh, PA and Salt Lake City, UT.
You can be assured any product you purchase from us has been made by hand in the USA, and it will ship quickly and safely from either PA or UT.
All prints are shipped from one of our US based facilities either in Pennsylvania or Utah.
Unframed prints come rolled up in a sturdy cardboard tube. Framed prints and canvas prints come shipped in a padded cardboard box that includes bubble wrap and additional padding.
Products are shipped via FedEx, UPS and USPS. The method is determined based on how we can get your print to you the fastest.
If there is a specific shipping carrier you prefer us to use, please email us after purchasing (ASAP) and let us know. We will make sure it ships via your preferred method.
It typically takes approximately 6 - 8 days after purchasing for your print to arrive. Please note, around the holidays this timeframe can take considerably longer due to delays & congestion with the shipping carriers.
You will receive a shipping tracking number and link via e-mail once your package ships. You can visit the tracking link to keep an eye on progress and get a better estimation of exactly when your print will arrive.
We have 15 different frame options that are available when you purchase a framed print. There are 5 different frame colors, and each color has a few different frame style options available.
Below is additional information for each of the available frame styles. Click on a style in the list to view a preview of what the frame looks like. Additionally, the image below shows each frame option.
Our standard frames are handcrafted from solid wood and are approximately 1.25" wide and 0.625" deep with a glass protective front cover.
The colors available with the standard frames are Black, White and Natural. Click the links below to see preview images of each color.
Our beveled frames are constructed from solid wood by hand. They measure approximately 1.25" wide and 0.625" deep and include a glass front cover.
The colors available with the standard frames are Black, Natural, Walnut & Espresso. Click the links below to see preview images of each color.
Our wide frames are hand crafted from 100% solid wood. The dimensions of these wide frames are approximately 1.75" wide and 0.875" deep. All frames include an elegant glass front cover.
The wide frames are available in the colors of Black, Natural, Walnut & Espresso. Click the links below to view preview images of each color combination.
Our thin frames are constructed from solid wood by hand. The dimensions of these wide frames are approximately 0.625" wide and 1.25" deep. The inlaid glass provides an elegant finish while adding an extra layer of protection for your art.
The thin frames are available in the colors of Black, White, Natural & Espresso. Click the links below to view preview images of each color combination.
All frames are made with solid wood and real glass. Each frame is made by hand in the USA with care and attention to every last detail.
Each framed print already includes the necessary hardware for hanging on the wall. All you need is 2 nails, a hammer, and an open space on the wall.
The total dimensions of the print including the frame will differ slightly depending on the selected frame style. The frame widths are listed below based on the selected style:
- Standard Frame: 1.25" wide - This frame will ad 2.5" total inches of width to your print. So, for example, if you purchase a print that is 24" wide, after framing it the total width would be 26.5"
- Beveled Frame: 1.25" wide - This frame will ad 2.5" total inches of width to your print. So, for example, if you purchase a print that is 24" wide, after framing it the total width would be 26.5"
- Wide Frame: 1.75" wide - This frame will ad 3.5" total inches of width to your print. So, for example, if you purchase a print that is 24" wide, after framing it the total width would be 27.5"
- Thin Frame: 0.625" wide - This frame will ad 1.25" total inches of width to your print. So, for example, if you purchase a print that is 24" wide, after framing it the total width would be 25.125"
Each frame comes with hanging hardware pre-installed. The specific style of hardware depends on the specific frame style selected. Either way, 2 nails will be required for hanging your print.
Your framed print will come with one of these 2 options installed.
We can print one of these maps at any size up to 20 feet tall! The maximum size does depend on the type of product you purchase. Below is a list of each product, along with the maximum size we are able to print:
- Unframed Prints: 60 x 40 inches
- Framed Prints: 36 x 24 inches
- Canvas Prints: 48 x 32 inches
- Peel & Stick Wall Mural: 200 x 200 inches
Yes, there are circumstances in which we allow the purchase of a high resolution digital download. The cost for the high resolution download is $50, and it requires that you do not reuse the image for commercial purposes. If you are interested in purchasing a digital download of one of our prints, please click the link below to submit our request form. We will promptly review the request and be back in touch with you via e-mail.
Yes, of course! During the checkout process simply enter the gift recipient's address in the "shipping address" fields. We will then ship the print directly to that address.
At this time our website only allows for purchases being shipped within the United States. If you are interested in having an item shipped outside the United States, please send us an e-mail and we can get you a shipping quote and manually process an order for you.
No, our logo watermark will NOT be included on your purchased print.
At Ted's Vintage Art, we do not sell original maps. We sell digitally restored reprints that are brand new when purchased.
Within our map collection, we do have prints available from maps that date back over 600 years.
Yes, we do have a lot of maps that are not yet listed on the website. If there is a specific location you are looking for, please click the link below to submit a request via our Map Request Form.
If we do not have a map available in our own archives, we can most likely find one for you and digitally restore it at no additional cost.
Our unframed prints and framed prints are printed on premium, heavyweight matte paper using high quality archival inks. This museum quality paper will last a lifetime and beyond.
No, we do not sell original maps at Ted's Vintage Art. We sell reprints that have been digitally restored to look even better than most original copies that are in circulation today.
Our teams in Pittsburgh and Salt Lake City will receive your order after payment has been successfully made. Once the order is received, they will begin preparing your order by hand using top of the line printers and museum quality paper.
Our giclee prints use archival inks, producing a quality that is second to none.
If you purchase a framed print, the printing team will also assemble the solid wood frame by hand and add real glass to complete your order.
While we don't offer coupons or discounts on our website, we are happy to provide a discount when you purchase more than 5 items. If you are interested in purchasing prints in bulk, click here to complete the Bulk Pricing Request form.
We do have wholesale pricing opportunities for retail businesses. If you are interested in potentially placing a wholesale order, click here to complete our Wholesale Pricing Request Form.
Yes! We can easily make these adjustments for you. It's very important that you let us know right away though. Once you place your order, please contact us to let us know if you'd like it to be printed in black & white or sepia. There is no cost for this. Please note, we need to hear from you right away if you wish to change the color - otherwise the print will end up going through the regular printing process.
Yes! We can print these maps up as a large wall mural of just about any size. We can print a full map, or we can zoom in on a specific area of interest and print only that portion.
If you are interested in potentially purchasing a wall mural from us, please click here to complete the Wall Mural Quote Request form.
At this time we do not currently offer any discounts or coupons unless you purchase 3 or more items.
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